Announced 19 November 2025
UK resale cap: coming soon
The government has announced that reselling a ticket above face value will become illegal: the original price plus unavoidable fees, service charges included. Resale platform fees will be capped too. It is not law yet.
Not law yet
when the rules are law
Preview, following the announcement only: the most a ticket could be resold for is its original price including unavoidable fees. The platform fee cap level is not published, so it is not calculated.
Resale price cap calculator
What the text says
“Ticket resale above face value will be illegal – this will be defined in legislation as the original ticket price plus unavoidable fees, including service charges”
GOV.UK, 19 Nov 2025
“Service fees charged by resale platforms will be capped to prevent the price limit being undermined”
GOV.UK, 19 Nov 2025
“Individuals will be banned from reselling more tickets than they were entitled to buy in the initial ticket sale”
GOV.UK, 19 Nov 2025
Unclear or unverified
- Not law yet. On the date checked, no Act or regulation setting the cap was found. Dates, scope and exceptions can change.
- The resale platform fee cap level has not been published. ResaleCap cannot calculate a maximum fee for the UK.
Sources
- GOV.UK press release: Government bans ticket touting to protect fans from rip-off prices
Published 19 November 2025 by the Department for Business and Trade and the Department for Culture, Media and Sport. An announcement of planned legislation, not a law.
Last checked against the primary source: .
How to report a violation
- Citizens Advice consumer helpline (reports go to Trading Standards)
For ticket problems under current UK consumer law. The resale price cap itself is not in force yet.
Keep screenshots of the listing, the itemized price and your original receipt.
UK plan: questions
Is ticket resale above face value illegal in the UK?
Not yet. The government announced the plan on 19 November 2025. It said resale above face value will be illegal, defined as the original ticket price plus unavoidable fees, including service charges.
Will resale platform fees be capped in the UK?
The announcement says service fees charged by resale platforms will be capped. The level of that cap was not published in it.
Who would enforce it?
The announcement says businesses that break the rules could face penalties of up to 10% of global turnover from the Competition and Markets Authority, under the Digital Markets, Competition and Consumers Act 2024.